What we collect and why.
Effective date: [EFFECTIVE DATE]
Last updated: [LAST UPDATED DATE]
This Privacy Policy explains how Leonix Truck Parts LLC, doing business as Leonix ("Leonix", "we", "us"), collects, uses, discloses and protects personal information when you visit leonixusa.com (the "Site"), create or use a customer account, request a quote, place an order or otherwise interact with us.
It also serves as our Notice at Collection under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), and describes the rights available to residents of California and other US states with comprehensive privacy laws.
| What | Examples | When |
|---|---|---|
| Contact and identity details | Name, e-mail address, phone number, company name (if buying for a business) | Checkout, account sign-in, quote requests, contact messages |
| Shipping and billing details | Shipping address, billing address | Checkout, account address book |
| Order information | Items, quantities, prices, taxes, shipping method, order history, return and warranty requests, photos you send with a return or damage claim | Checkout, returns, customer service |
| Vehicle and part details | Part numbers, vehicle make, model, year, engine, VIN (if you choose to share it) | Searches, quote requests, fitment questions |
| Communications | Content of e-mails, WhatsApp messages and other messages you send us | When you contact us |
When you pay, Stripe collects the information needed to complete the transaction, including payment details, device information and fraud-prevention signals. Stripe shares order and payment results with us so we can fulfill your order. Stripe's handling of personal information is described in the Stripe Privacy Policy. If you pay with a wallet or another payment method offered at checkout, that provider may act as an independent business for that service.
| Purpose | Information used |
|---|---|
| Processing, fulfilling and delivering your order, including allocating it to a US warehouse and passing tracking details to you | Contact, shipping, order information |
| Handling cancellations, returns, refunds and warranty claims | Contact, order information, photos you provide |
| Responding to quote requests for lead-time items and to questions about parts and fitment | Contact, vehicle and part details, communications |
| Operating customer accounts (order history, saved addresses, account-specific pricing where offered) | Contact, shipping, order information |
| Sending transactional messages (order confirmation, shipping updates, return status) | Contact, order information |
| Securing the Site, preventing fraud and abuse, debugging | Device and log data, order information |
| Calculating sales tax, keeping business and tax records and complying with law | Order, billing and shipping information |
| Improving our catalog, search and Site based on aggregated, de-identified information | De-identified usage information |
We will send marketing e-mails only if you opt in, and every marketing e-mail will include an unsubscribe link. We do not send marketing text messages.
We disclose personal information only for the business purposes described above, to:
In the preceding 12 months we have collected the following categories of personal information. For each, we disclosed it for a business purpose to the categories of recipients listed in Section 4. We have not sold or shared any category for cross-context behavioral advertising.
| CCPA category | Examples | Retention |
|---|---|---|
| Identifiers | Name, e-mail, phone, postal address, IP address, account ID | As long as your account is active, and order-linked data as described below |
| Customer records (Cal. Civ. Code 1798.80(e)) | Name, address, phone, payment status (no full card numbers) | 7 years after the order for tax and accounting records |
| Commercial information | Products purchased, quotes requested, returns, order history | 7 years after the order |
| Internet or other electronic network activity | Log data, searches on the Site | Server logs: up to [LOG RETENTION PERIOD - suggested 90 days]; recent searches stay in your browser until you clear them |
| Geolocation data (approximate only) | State or ZIP derived from address or IP | Same as the related order or log record |
| Professional or employment-related information | Company name, if you buy for a business | Same as the related order |
| Audio, electronic or visual information | Photos of damaged or returned items you send us | Until the return or claim is closed, plus [CLAIM RECORD RETENTION - suggested 2 years] |
Sources: you, our payment processor, fulfillment providers and carriers, and your device.
Sensitive personal information: we do not collect sensitive personal information other than what our payment processor may process to complete a payment; we do not use it to infer characteristics about you.
Depending on where you live, you may have the following rights. Residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia and other states with comparable laws can exercise them; we extend the same rights to all US customers where practical.
We will confirm receipt within 10 business days and respond within 45 days. If we need more time (up to an additional 45 days), we will tell you why. To protect your information, we verify your identity by matching information you provide (for example, your e-mail address and a recent order number) against our records. You may use an authorized agent; we will ask for proof of the agent's authority and may ask you to verify your identity directly.
If we decline your request, you may appeal by replying to our decision or e-mailing [PRIVACY E-MAIL] with the subject line "Privacy appeal" within 60 days. We will respond within the period required by your state's law (generally 45 or 60 days). If you are not satisfied with the outcome, you may contact your state Attorney General.
California residents may ask once per calendar year whether we disclosed personal information to third parties for their direct marketing purposes. We do not make such disclosures.
We keep personal information only as long as needed for the purposes in this policy: order, invoice and tax records for 7 years; account information while your account is active and for [ACCOUNT RETENTION AFTER CLOSURE - suggested 30 days] after you ask us to close it; quote requests and general correspondence for [CORRESPONDENCE RETENTION - suggested 2 years]; transactional e-mail copies for 90 days; security logs for the period stated in Section 5. When information is no longer needed, we delete or de-identify it.
We use administrative, technical and physical safeguards appropriate to the risk, including encryption in transit (HTTPS), access controls limited to personnel who need the data, hashing of e-mail addresses in our order records where the full address is not required, and monitoring. Payment card data is handled only by our PCI DSS-compliant payment processor (Stripe). No method of transmission or storage is completely secure; if a breach affecting your personal information occurs, we will notify you as required by law.
Leonix's operations team and some of our service providers are located outside the United States, including in Türkiye. Your personal information may therefore be accessed from or stored in countries whose data protection laws differ from those of your state. We protect it as described in this policy wherever it is processed.
Additional information for Türkiye (KVKK): where Leonix Truck Parts LLC or its affiliate established in Türkiye processes your personal information, it does so as a data controller under Turkish Law No. 6698 on the Protection of Personal Data ("KVKK"), on the legal bases of performance of a contract (Article 5/2-c), legal obligation (Article 5/2-ç) and legitimate interest (Article 5/2-f). Transfers to the United States are made under Article 9 of KVKK using standard contractual clauses or, where applicable, because the transfer is necessary to perform your order. You may exercise your rights under Article 11 of KVKK by contacting [PRIVACY E-MAIL]. [DELETE THIS PARAGRAPH IF NO TURKISH ENTITY PROCESSES BUYER DATA.]
The Site is intended for adults and businesses. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us personal information, contact us and we will delete it.
The Site links to services we do not control, such as WhatsApp and carrier tracking pages. Their privacy practices are governed by their own policies.
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, if the changes are material, notify account holders by e-mail before they take effect.
Leonix Truck Parts LLC d/b/a Leonix
12919 Hyland Cir, Boca Raton, FL 33428-4859
E-mail: [PRIVACY E-MAIL]
Phone: +1 (561) 679-0692
Have your order number or the part's OEM number at hand.
